ServiceNow: A leading customer services management partner.
Discover how Connect as a Premier ServiceNow partner gets old and new tech working together, freeing your team for work that matters.
As a ServiceNow partner, Connect harnesses ServiceNow’s powerful workflow capabilities to streamline customer journeys across the organisation, enhancing agent productivity and delivering exceptional experiences for both customers and employees. Connect’s expertise in the CCaaS space means we can integrate ServiceNow’s CSM with leading voice providers, giving organisations a true CX solution that combines a single view of the customer with omnichannel inbound and outbound engagement.
About ServiceNow.
ServiceNow is a leading provider of cloud-based software solutions that help organisations streamline and automate their business processes. ServiceNow offers a comprehensive platform for service management, including IT service management, customer service management, and field service management. ServiceNow is known for its intuitive, user-friendly interface and robust capabilities in workflow automation, enabling organisations to improve efficiency, reduce costs, and enhance service delivery. By integrating with various enterprise systems, ServiceNow helps businesses achieve greater visibility and control over their operations, ultimately driving digital transformation and innovation.
As a ServiceNow partner, we expertly navigate complex user experiences by seamlessly connecting people, functions, and systems across organisations.
Our partnerships.
We’re partnered with industry-leading CCaaS providers to deliver seamless solutions and integrations across your environment.
Discover the full suite of Connect360.
In today’s fast-paced business landscape, success hinges on adaptability, collaboration, innovation and a relentless dedication to customer satisfaction. The solution, Connect360 – a suite of integrated services designed to empower your organisation to excel in an ever-evolving market.
About‘Connect.
Connect combines global contact centre and customer experience (CX) expertise, deep domain knowledge, and unparalleled industry skills to make the complex, simple. Since 1990, we have leveraged our vendor-independent managed services approach to digitally transform how organisations communicate, both internally and externally. We specialise in combining the most relevant technologies and services from leading vendors and platform providers to create opti-channel engagement solutions, orchestrating frictionless experiences and simplifying complex communication challenges.
Connect with us Connect UK, Connect South Africa, Connect India, Connect USA.
Partner with us.
To find out more about how Connect and ServiceNow can enhance your customer experience, contact us today.
Connect with us.
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