ConnectLive, Cape Town.
Redefining customer experience and transforming your contact centre operations. We’re excited to have invited you to ConnectLive day Cape Town.
Relive the best moments from ConnectLive Cape Town, where industry leaders came together to explore AI-driven innovation and cloud-powered excellence in contact centre operations. Connect is reshaping customer interactions, enhancing efficiency, and driving meaningful engagement.
From insightful keynotes on intelligent automation to deep dives into achieving a 360-degree customer view, this event showcased the future of customer experience. Connect with us and see how AI and cloud solutions can transform your CX strategies.
Our event.
Our topics.
- Keynote – In a world of AI, what does it mean to be human? ~ Francois van der Merwe
Redefining humanity in AI-driven contact centres. - The contact centre of the future. ~ Greg Serandos
Leveraging AI and automation to enhance customer interactions. - Connect360 : A comprehensive suite of CX optimisation services. ~ Luyolo Dungelo
A diverse, but interconnected, suit of specialised advisory, technical, and service expertise designed to enhance your customer interactions for today and tomorrow. - Roadmap to success: Leveraging AI and cloud to transform CX. ~ Charlene George
An interactive panel discussion to gain personalised insights on how AI and cloud solutions can be applied to CX strategies. - Partnering for progress: How Connect drives future-focused customer experience. ~ Greg Jarvis
Final thoughts on how Connect is at the forefront of AI-driven and cloud-enabled CX solutions, and how attendees can take their CX to the next level.
Our speakers.
Francois van der Merwe,
CEO at Otinga.io
Greg Serandos,
Co-founder at African Academy of Artificial Intelligence
Find out how we can help your business communicate better.
To discuss your communications challenges and requirements, get in touch with us today.
Connect with us now.
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